I had the same problem but it seemed to only skip when moving up. I also noticed it happened when I was quilting closest to the front bar. I turned the speed up to go slightly faster than I was moving and also lowered the quilt position down. I change my needle often and also use an 18 or 16 needle with a thicker thread. King Tut 40 thread.
I did attempted the timing once. It did not appear to be off but I did go through the timing instrustions.
I was told by the vendor that the skipping happens when going to fast but I seem to have overcome the problem.
Hope it works for you. Do you have a stitch regulator? I do not. I did just purchase one. Maybe that will cause more problems, dont know.
